The official start of the 2009 hurricane season is about 10 days away. I think folks everywhere are surprised at how fast this date came upon us again. Areas are busy reviewing their plans anew, wondering what they might have learned from Ike, what they might do different the next time, hoping to all heaven there isn’t a “next time.” I’m an advocate of good planning and preparation, but there’s one thing I’ve come to count on: expect the unexpected. Whatever we anticipate, experienced in the past, feared or counted as a blessing, Mama Nature will do her own thing, and it will bring with it surprises. At best, we can stockpile options, have a plan b and a plan c, and hope for the few lucky breaks that seem to accompany the occassional crisis (like a cool front on the heels of a hurricane). The most important factor for successfully navigating an emergency? Good people. On that front, I’m happy to report we’re well prepared.