…are the sorts of charges I never want to see on my credit card, are the things I think when I hear “identity theft.” It’s on my mind this morning, as a server at the McCombs School of Business at UT Austin was “compromised” (fancy word for hacked) earlier this month. They found out this past weekend that personal info from students, potential students, alumni and others was stolen. This hit close to home because an officemate is a current student, and she’s understandably unhappy and hustling this morning to get information and protect herself. I really feel for McCombs and those associated with the school. But this hammers home one point for us here: all the hurdles, all the hoops and all the rules we have in place around digital information at UTMB are there for a reason, to protect valuable and sensitive personal information. While the rules and standards don’t make us invincible, they make sense and are a prudent way to go about our business. I’ll work to remember this the next time I’m getting frustrated at some perceived IT roadblock. Better that than a legion of angry and worried customers.